As per our terms and conditions, buyers must organise their own cartage and packing of purchases.
However, for a packing fee plus the cost of packaging and delivery, Raffan Kelaher & Thomas can post smaller items to buyers.
We reserve the right to refuse to pack any item which we deem unsuitable for delivery or which cannot be packed safely.
Postage within Australia
On request, we can provide a shipping quote.
We use Australia Post’s Parcel Post service, which includes tracking and delivery within 4 – 6 business days.
Insurance and signature on delivery is available on request for an additional charge.
Please note – we make every effort to pack goods securely and all goods leave our premises in sound condition. Raffan Kelaher & Thomas is not responsible for damage which may occur during transit. This is the responsibility of Australia Post.
After each auction we are inundated with requests for packing. Please be patient if you experience a delay.
International Postage
Please note Australia Post does not send valuable items internationally. We can not use Australia Post to send jewellery and other valuable items to international buyers.
We recommend Pack & Send for international postage, including jewellery. Pack & Send is Australia’s leading and most recognised international parcel courier and provide an efficient and reliable service. Prospective buyers should contact Pack & Send to obtain a shipping quote before placing any bids.
Please contact us for more information.
Recommended Carriers
For larger or overseas items we recommend the following carriers:
Pack & Send Pyrmont
+61 2 9660 5088
pyrmont@packsend.com.au
Pack & Send Balmain
+61 2 8065 5385
balmain@packsend.com.au
Grace Fine Art
Richard Socratous
+61 1300 766 233
rsocratous@grace.com.au
Artwork Transport
+61 2 9695 1471
jamie@artworktransport.com.au
